Salesforce

Description

Salesforce is a scalable and flexible CRM structure provided through the cloud or software as a service (SaaS). Salesforce.com offers many cloud products such as Sales Cloud, Service Cloud, Force.com. Salesforce is responsible for collaboration with the community, service, sales and marketing, analytics using its cloud platform. Salesforce allows sales representatives to get more customers, make more deals, increase productivity and make insightful decisions that are most important for their business. Salesforce introduced Salesforce Lightning to help businesses that expect to attract potential customers using multiple channels. Initially, Salesforce Lightning was developed for mobile devices, and after creating the basis for designing and completing the development of a mobile application, the desktop version was also included in its range.

Salesforce Developer, Admin & Lightning Outlook Outlook

Did you know?

Forbes voted and named Salesforce as the most innovative company in the world because of the largest market share among other CRMs 2. Salesforce.com users are high-yield companies in the world, as 74 percent of companies sold to Salesforce.com have an annual income from 1 to 50 million US dollars. 3. Salesforce Lightning, the recently introduced powerful next-generation multi-tenant metadata platform, provides consistent and portable user experience across all devices and helps integrate third-party applications. The Lightning Component Framework makes it easy for developers and their business partners to combine individual components with AppExchange components to create amazing applications. 5. By 2019, a study from official IDC documents showed that over a million jobs would be available in the Salesforce sector. Thus, creating better opportunities for qualified salesforce professionals.

Why learn and get Certified in Salesforce?

As the demand for certified sales professionals grows, the average salary of certified sales professionals has increased by 30% compared with sales professionals 2. Salesforce technology is not only implemented in the software industry, but also takes into account its users in other sectors, such as business – services, manufacturing, education and retail trade, thus paving the way for sales professionals to work in various sectors. 3. Most multinational IT companies, such as Oracle, VMWare, Google, SAP, Microsoft and WebEx, have implemented Salesforce tools, so there is a huge demand. for developers and administrators in the labor market.

Course Objective

Upon completion of this course, the trainee will:

1. Gain knowledge in administering Salesforce, Salesforce Development, and Force.com.
2. Develop a data model for cloud applications and architecture.
3. Automates sales and service processes using workflows, approval processes, and formulas
4. Get hands-on experience with integrated application design on the Force.com platform
5. Learn the best practices of designing Force.com applications, application settings, debugging, data checking and security.
6. Identify the core SMART administration components for Salesforce.com.
7. Systematically create custom reusable Lightning components and applications. Lightning components and applications throughout the Salesforce ecosystem
9. Develop a Salesforce1 mobile application that collects data from your organization
10. Explain input forms with customer-side data validation 11. Create applications that allow the user to create, read and modify data from Salesforce org

Contact relevant Texas School of Continuing Education & Recruitment branch / Email info@tscer.org
12808 W. Airport Suite 300 Sugarland TX 77478- CALL 832-240-1786
4203 Woodcock Drive Suite 209 San Antonio TX, 78228 – CALL 210-871-0678
13140 COIT ROAD, SUITE 370, DALLAS, TX 75240 – CALL : 972-687-7746

Prerequisite

For developers, preference is given to knowledge of OOP, cloud platforms and database management concepts. 2. For administrators, additional benefits would be basic computer skills and good knowledge of modern technologies. 3. Good programming skills in JavaScript, styling markup using CSS and HTML5. 4 It is recommended to have experience in developing single-page applications (SPA) and Salesforce.

Who should attend this Training?

Salesforce training for developers and administrators forms a solid base and is best suited for the following professionals: 1. Sales managers and executives 2. CRM administrators and consultants 3. System administrators 4. Software developers 5. Business analytics 6. Software independent vendors Software Providers (Independent Software Providers (ISVs)) 7. Web application developers who want to create custom Lightning components and applications that work in the Lightning Experience, Salesf orce1, or hybrid mobile apps that extend Salesforce Application Cloud.

Prepare for Certification

Our education and certification program gives you a clear view of the key topics covered by Salesforce developer, administrator (certified developer of Salesforce I platform, certified developer of Salesforce II platform, certified Salesforce administrator and certified Salesforce certified administrator) and Salesforce Lightning. In addition to increasing your potential income, obtaining a certificate in Salesforce demonstrates your knowledge of the skills necessary for an effective professional. Certification confirms your ability to produce reliable, high-quality results with increased efficiency and consistency.

Introduction

1. CRM Overview
2. Introduction to cloud computing
3. Basics of Salesforce
4. Customize your home page
5. User Management
6. Creating and customizing tabs, applications and other elements.
7. Business and IT benefits of SFDC
8. Development environment and sandboxes
9. Fiscal year update

Organization Administration and customization of Salesforce.com CRM

1. Set the language and language of your organization
2. How to manage organization currency
3. How to create your own profiles and custom fields
4. How to define dependent choice lists
5. How to customize search fields and formula fields
6. How to customize page layouts
7. Configure standard linked lists.
8. Learn about record types and business processes.
9. Use field-level security.

SFDC Security Model Org-Level General administrative features and Object Level features

1. Introduction to Security – Analogy
2. Introducing Org-level security settings with profiles and permission sets
3. Introducing Object level security settings with profiles and permission sets
4. Difference between profiles and permission sets
5. Work with page layouts
6. Work with record types and business processes
7. Maintain data quality

SFDC Security Model Object, Record and Field Level features

1. Introduction to OWD
2. Introduction to Role and Role Hierarchy
3. Introduction to record sharing – Criteria based and Manual

Business Logic

1. Need for different business processes for different departments and leveraging record types and page layout
2. Need for formula fields and different types of functions
3. Different ways to enforce data quality
4. Perform basic field level validations
5. Automation using Formulas
6. Defining Validation Rules
7. Creating SFDC Flows
8. Email Alerts
9. Assigning Tasks
10. Workflow Rules & Approval Processes
11. Record Types
12. Roll-Up Summary Title

1. Introduction
2. Capture Leads from website and Lead assignment rules
3. Creating List Views
4. Customize Lead
5. Create queue
6. Key sales objects Accounts, Contacts, Opportunity, Opportunity teams and Account teams
7. Using Chatter for collaboration in the sales process across teams
8. Reports -Standard and Custom reports

Service Cloud

1. Capture cases from website and email
2. Customize case process, solutions, communities and Salesforce knowledge

Field Types

1. Introduction
2. Modifying standard fields
3. Creating auto number fields
4. Creating formula fields, rollup summary fields, lookup and master detail fields
5. Create currency fields, numbers and percents
6. Creating a date field and a date and time field
7. Create phone and email fields
8. Creation of geolocation fields
9. Creating a pick list and a multiple pick.
10. Creating text and text fields
11. Creating long text areas and fields with extended text areas
12. Creating Encrypted Fields and URL Fields

Data handling and processing

1. Data Handling and Processing Overview
2. Exporting data and Regular Backup
3. Importance of record IDs
4. Install Apex Data loader
5. Use the Import Wizard and Data Loader and compare the
8. Creating VF Pages in IDE
9. Configuring Development Mode
10. Creating VF Pages in UI
11. Standard Controllers
12. Standard List Controllers
13. Visualforce Forms
14. Custom List Controllers
15. Adding Interactivity to Pages
16. HTML in Visualforce
17. CSS in Visualforce

APEX

1. Basics – OOPS Concept
2. Understanding Classes
3. Introduction to APEX
4. Data Types
5. Variables
6. Expressions
7. Assignment Statements
8. Conditional (If-Else) Statements
9. Creating APEX Classes in IDE
10. SOSL-Salesforce Object Search Language
11. SOQL-Salesforce Object Query Language
12. Creating APEX Classes in UI
13. Creating APEX Triggers in IDE
14. Creating APEX Triggers in UI
15. Understanding APEX Methods
16. Creating Search Layouts
17. Creating Test Classes

AppExchange

1. Creating Packages
2. Deploying Apps to AppExchange
3. Introduction to AppExchange
4. Installing Apps from AppExchange

Integration

1. Creating Force.com Sites
2. Creating Customer & Partner Portals
3. Distributing Packages
4. Deploying Apps to other Org
5. Web to Lead
6. Uploading Apps

Development on IDE

1. Work on Eclipse
2. Configure Force.com IDE
3. Creating Force.com projects
4. Working with Metadata. Components Title

1. Understanding the Lightning Framework
2. Introduction to the components of lightning.
3. Understanding the resources in the Lightning component
4. Setting up your own domain and domain deployment
5. Create your first Lightning component.
6. Give style to your zipper component.
7. Creating Lightning Applications
8. Understanding the components of the Lightning application
9. Using Attributes in a Component or Application
10. Define a javascript function and use it in an application.
11. Cost Providers.
12. Use conditional expressions.
13. Event handling
14. Include Visual Force pages in the Lightning Platform application.

For more information

Contact relevant Texas School of Continuing Education & Recruitment branch / Email
info@tscer.org

12808 W. Airport Suite 300 Sugarland TX 77478 - CALL : 832-240-1786

4203 Woodcock Drive Suite 209 San Antonio TX, 78228 – CALL : 210-871-0678

13140 COIT ROAD, SUITE 370, DALLAS, TX 75240 – CALL : 972-687-7746

Call : 832-240-1786